Q. How will my article arrive?
In order to streamline the ILL delivery process as much as possible (and get your requests to you as quickly as we can) we will now deliver all eligible documents electronically. As such, we will no longer print electronically borne documents to send to departments or home addresses.
Please note that some documents are delivered in paper format, and for these items we will ask you for your preference of delivery method. They will be available to collect from the library, can be sent to departments via internal mail or posted out to a home address. If we do not hear from you regarding your delivery preference, we will send the document to the address we have on file (for students, your term-time address).