Q. I'm having an issue with connecting to an e-resource, is there an issue with my login?

Answer

One way to check your login is by using Moodle. If you can't get into Moodle, this is a login issue and you should contact the IT Helpdesk.

If you can login to Moodle, then it is an issue with e-resource. In this case you should contact the library via libline@essex.ac.uk. Another way to test this is by trying to access a different e-resource.

  • Last Updated Jun 29, 2018
  • Views 3
  • Answered By Adam Cowlin

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