Q. I returned my laptop on time, why have I been fined?
When you take out a laptop, please check the time it is due back. This is displayed on the screen of the laptop loan machine and will be sent to your student/staff email address.
Laptops can be borrowed for up to 3 hours at a time. If the laptop is returned after this time, there will be a fine of £1 an hour until it is returned.
When returning a laptop, please ensure that you plug in the power cable and that the red light next to the locker has illuminated. You will also need to close the door of the locker firmly.
If the laptop is not plugged in, and/or the door is not closed, the laptop machine will not recognise that it has been returned.
Please speak to a member of staff at the Help desk or contact us using the links on the right of this page and we can look into why a fine has been charged.