Q. How do I return a book?

Answer

Colchester: Books can be returned through the book returns machine opposite the Helpdesk on the ground floor. The machine also has a returns window outside on the Silberrad side of the building. Place the books into the machine one at a time. Any books marked with a red cross will be returned manually by staff.

Short Loan books should be returned directly to the Short Loan cabinet. Inter Library Loans should be returned to the Helpdesk.

Southend:  You can use the Self-Service machines on the ground and 1st floors of the Forum library. Press "Return Books" then place your books in the opening. Wait until you can see all your books listed on the screen, then press finish. You will then be asked to put the books on the trolley or in the box. Or you can hand the book in to the reception desk on the ground floor of the Forum.

Loughton: You can use the self-service machine in the library. Place the book on the glass panel underneath the reader and tap on "return". Make sure all the books show up on the screen before tapping "finish".  If you have any problems please ask at the Helpdesk. If you are returning books when the library is closed please use the drop box on the landing outside the library. These will be returned manually next day.           .                           

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  • Last Updated Nov 27, 2019
  • Views 3
  • Answered By Susannah Wrycraft

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