Q. All the copies of the book I need are currently checked out, what do I do?

Answer

Colchester: You can reserve a copy of the book. Simply click the "Request It" button on the book's entry in the library catalogue. As soon as a copy is returned to the library you will be sent an email. The book will be kept on the Holdshelf opposite the Helpdesk for 7 days. Please be aware that you may be asked to return any of your books for other readers, we will send you an email if this happens.

Southend: Click into the record of the resource (book) that you want to borrow, then click on "Place Reservation" to place a hold on the resource you want. This will take you to another screen where you can set the Pickup location. Please ensure that the "Pickup Location" is set to Southend Forum (Southend). You will be emailed when your book is available and can collect from the desk on the ground floor of The Forum.

Loughton: You can reserve a copy of the book. Simply click the "Request It" button on the book's entry in the library catalogue. Once a copy is available for you, you will be sent an email. You can then collect from the Holds shelf and issue it at the Self Service machine.

 

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  • Last Updated Nov 27, 2019
  • Views 3
  • Answered By Susannah Wrycraft

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