How do I access Eikon / Workspace?

Answer

Workspace - also known as Refinitiv / Eikon / Datastream / LSEG Workspace

Requesting access to workspace:
 

  • First time requesting access to Workspace:
    -  please use the self-registration page here to request an account.
    - You will need to register using your Essex username - eg ab12345@essex.ac.uk
    - You will receive an email link to confirm your email address, please click on this.
    - The link will take you to a form to complete your registration.
    - You should receive a confirmation email with login details within 20 minutes after completing the form. 
    - You will be granted access for up to one month and can re-request access as many times as needed while you are a registered student with the University.

Please note that during busier times of year, your access may be revoked earlier than the standard month if licences need to be freed up for other users. You will be able to reapply for access if this happens.

 

  • Re-requesting access if you have already registered in the past
    - You will need to repeat the above process to regain access.  
    - If you have saved data form a previous session or customised your Workspace, these will be saved enabling you to pick up where you left off when reregistering. 
     

Please note:

  • •    LSEG Workspace estimates that accounts will be issued within 20 minutes although this could be longer and is outside of the Library’s control. If you feel like your registration is taking too long, please contact us. Registration may be delayed if all accounts are currently in use.
     
    •    Access is granted for up to 1 month – this may be shorter during busy periods if accounts are required for other users.
     
     
    •    Once you have received a confirmation email, you will have immediate access to Workspace. If you need the Datastream add-on, access will appear within 1 working day after you receive the confirmation email.[Note that the Datastream Excel add-on does not work with Macs]
     
    •    The first time you sign up for Workspace, you will be asked to set your own password. Your username will be your Essex email address.
     
    •    If you have forgotten your password, you will be able to use the 'Forgot my password' link under the log in box.
     
    •    Staff will also need to request access using the instructions above.
     

Can we download the desktop application and/or Excel Add-in?

Yes, but we are suggesting using the web app as much as possible. This is because we cannot provide technical assistance on how to download the application and add-in.
 

Where can I find further support?

Support for finding data can be found on our Finance Subject Guide

 

I have a problem. Who do I contact?

Please contact us on libline@essex.ac.uk

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  • Last Updated Jul 04, 2024
  • Views 9821
  • Answered By Sarah Boateng

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