How do I access Eikon / Workspace?

Answer

Workspace - also known as Refinitiv / Eikon

Requesting access to workspace:
 

  • First time requesting access to Workspace:
    -  please use the self-registration page here to request an account.
    - You will need to register using your Essex username - eg ab12345@essex.ac.uk
    - You will receive an email link to confirm your email address, please click on this.
    - The link will take you to a form to complete your registration.
     
  • Re-requesting access (if you have already registered using the form above in the past):
    - please use this form to renew your access
     

Please note:

  • Once we have received your request, you will be given access to Workspace within 1 working day. Applications are processed between 10am - 6pm Monday - Friday (excluding bank holidays).
     
  • Access is granted for 7 days (access expires on the 8th day after you receive the confirmation email from libline@essex.ac.uk).
     
  • You will receive 2 emails, one from us and a Welcome email from Refinitiv
     
  • Once you have received a confirmation email from us, you will have immediate access to Workspace. If you need the Datastream add-on, access will appear within 1 working day after you receive the confirmation email.
     
  • The first time you sign up for Workspace, you will be asked to set your own password. Your username will be your Essex email address.
     
  • If you have forgotten your password, you will be able to use the 'Forgot my password' link under the log in box.
     
  • Staff will also need to request access using the form above.
     

Can we download the desktop application and/or Excel Add-in?

Yes, but we are suggesting using the web app as much as possible. This is because we cannot provide technical assistance on how to download the application and add-in.
 

Where can I find further support?

Support for finding data can be found on our Finance Subject Guide

 

I have a problem. Who do I contact?

Please contact us on libline@essex.ac.uk

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  • Last Updated Jan 02, 2024
  • Views 9417
  • Answered By Sarah Boateng

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