Q. The Laptop locker won't let me borrow a laptop,why?


This may happen for a couple of reasons.

You may already have a laptop out - You can only borrow one laptop at a time.

You may not have returned a previous laptop properly - If you don't plug the charging cable back into the laptop when you return it, it will not be taken off of your account. You can return it properly by redoing the return laptop procedure.

You may have too many fines - If you have £15 or over in fines, you will not be able to borrow a laptop until you have paid it off.

You may not have the rights to borrow - To borrow a laptop, you must be a student or a member of staff at the University of Essex.

If none of these apply to you, and you're still unable to take a laptop out, please get in contact with the helpdesk.

Southend: please contact the Info Point, 2nd Floor, The Forum.

  • Last Updated Feb 17, 2020
  • Views 27
  • Answered By Kirstie Clarke

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