Colchester: The Helpdesk is next to the library entrance on the ground floor.

Southend: The Helpdesk is at the Info Point on the 2nd floor of The Forum, go here for enquiries about research, referencing and for help accessing our online resources.
The public library helpdesk is located on the Ground Floor - go here for general enquiries about print books and library fines. 

Loughton: The Helpdesk is near the library entrance.