Q. The library is too hot/cold, can you do something?
Colchester: Unfortunately, we do not have control over the heating in the library building. If you have any comments about the temperature or any other aspect of the library environment, please let us know. You can contact the Helpdesk, text the noiseline 07757 290 664, or email libline@essex.
We do pass on all your comments to our Estates colleagues and try to act on them.
Loughton: Yes, we have control over the air-conditioning and heating units in the library. Please speak to our staff at the helpdesk for assistance.
Southend: If you have issues with the temperature in The Learning Hub, please let a member of staff at the Info Point know or email: email@example.com. Unfortunately we do not have control over the heating in the Learning Hub so will not be able to adjust the temperature immediately, but we can notify estates and ask them to act on your feedback.