Click on the ‘My Account’ tab, at the top of the screen, on the left and select 'Southend' from the dropdown menu
You will be redirected to the Southend on Sea City Council website. Click on the 'Login' button on the right hand side and you will be asked to enter your Borrower ID and PIN.
Enter your Borrower ID, this is your University PRID and will be printed on the FRONT of your card and starts with the first few letters of your surname. Your PIN will normally be your date of birth in 6 digits. e.g. if you were born 25 December 2002, your PIN would be 251202
If your PIN is not recognised, select ‘Forgot PIN’.
You will be taken to the “Reset Pin” page. Fill in your details using your University of Essex email address and click ‘OK’
After 5 minutes, you will receive an email with a link to reset your password. Click on “Reset Password” and you will be asked to reset your PIN
We suggest you make your password your date of birth in 6 figures
