Q. Interlibrary Loans during this COVID-19 period
Can I return an Interlibrary Loan?
We would encourage you to hold on to your loan until the library has re-opened. The normal fee associated with interlibrary loan item renewals is being waived, so we would advise that you contact us at firstname.lastname@example.org to request renewal of your item. Do not worry about the item becoming overdue.
Can I request an Interlibrary Loan?
Interlibrary loan requests can still be made for journal articles and single book chapters that are able to be supplied digitally. We cannot apply for physical copies, or whole books.
If I request an Interlibrary Loan, how long will it take?
We will process requests in 1 - 2 days, with the request fulfilled in approximately 1 week, although this can take longer depending on what has been requested and where we are able to obtain it from.
Due to the library closure how long can I keep my Interlibrary Loan? / When will I have to return my Interlibrary Loan?
This is dependent on the lending library. Please email us at email@example.com to find out when the item can be renewed to.
Will I be charged to renew my Interlibrary Loan?
Renewals fees will be waived, so you will not be charged.
What happens to my Interlibrary Loan if it comes in whilst the library is closed - will I still be able to collect it?
Interlibrary Loan books being held at the library cannot be collected unfortunately. If necessary we will be able to apply for a renewal to keep the book at the library for longer. We can still process article and chapter requests that are able to be obtained digitally in the meantime.
Can you scan some of my Interlibrary Loan and send it to me?
Due to the library being closed and the Interlibrary Loans team working remotely (off site) we are not able to scan items currently. We are continuing to process article and chapter requests for items that can be obtained digitally. To do this please complete an Interlibrary Loan request here.
For general enquires please contact us at firstname.lastname@example.org
For the latest updates on how Library Services are being affected, check our webpage here