Q. What should I do if I miss my Click and Collect slot?
Colchester and Loughton
If you know you can't make it to your booked Click and Collect slot, you can cancel the booking from the link in your confirmation email. This will allow you to book a new slot using the booking form as before.
If it has already gone past the time of your booking, you can book another collection slot for the following week using the booking form.
If you would like to speak to us about your booking, please contact us.