You can ask for books to be fetched from the shelves for you at Southend and you will be emailed when they are ready to collect from the ground floor of the Forum.

If a book is shown on the catalogue as 'available' and you are/ near the building, we would recommend that you collect the book from the shelf yourself as requesting the book will normally take a few hours to a day for the book to be ready for collection. 

1. Go to the Southend Search
2. Login to your account (If you have not already done so, you will need to set up a PIN to be able to do this. Instructions for setting up a personal PIN are here)
3. Search for the book you want to borrow
4. When you have found the book, click ‘Place reservation’ which is to the right of the title
5. You will be taken to a short form asking for more information and once this is submitted your request will be sent to the library
6. Wait for the email confirming your book is read to collect before attending the library